Quality & Inspection

Quality Policy

How Schontek verifies supply, manages quality risk and supports your inspection requirements.

Last updated: July 2026

Quality Principles

Schontek operates as an independent distributor. Our quality processes are designed to identify, communicate and mitigate the risks inherent in open-market procurement.

  • Transparency — We clearly communicate source type, traceability status and available inspection options for every order
  • Risk-Based Inspection — Inspection level is matched to source type, application criticality and customer requirements
  • Documentation — Quality records, test reports and traceability documents are available upon request
  • Continuous Improvement — Quality processes are reviewed regularly and updated based on industry best practices and customer feedback
Quality at a Glance
Certification ISO 9001 & AS9120 (In Progress)
Inspection 5 levels available
Traceability Reviewed per source
RMA Case-by-case basis

Supplier Qualification

Every supplier in our network is evaluated before components are offered to customers. Our qualification process considers:

Company Verification

Business registration, physical address, trade references and financial standing

Quality History

Past order performance, return rates, counterfeit incidents and customer feedback

Documentation

Certificate of conformance, test reports, traceability records and RoHS/REACH compliance

Source Type

Authorized distributor, franchise, OEM excess, verified broker or open market

Source Grading

Schontek classifies every component offering by source type so customers can make informed procurement decisions.

Availability Classification
Owned Stock Components physically held in Schontek-controlled facilities
Verified Partner Stock confirmed with qualified suppliers, verified before shipment
Available to Source Components identified in our supply network, subject to confirmation
Sourcing Required No confirmed stock; Schontek will search its network on request
No Current Offer Component not currently available through our network

Inspection Levels

Inspection options are selected based on source type and your application requirements. We recommend discussing inspection level with your engineering and quality teams.

Inspection Matrix
Level 1: Visual Package condition, markings, date code, lot code, physical anomalies
Level 2: X-Ray Die structure, wire bonds, lead frame, internal anomalies and decapsulation check
Level 3: XRF Material composition analysis, RoHS compliance screening, finish verification
Level 4: Electrical Functional testing against datasheet specifications, parametric verification
Level 5: Lab Independent third-party laboratory testing for high-risk or critical applications

Inspection Recommendations by Application

Application Guide
Consumer Level 1 (Visual) minimum; Level 2 recommended for open-market sources
Industrial Level 2 (X-Ray) recommended; Level 4 for critical control components
Medical Level 4 (Electrical) minimum; Level 5 (Lab) for life-support applications
Automotive Level 4 minimum; full traceability and AEC-Q qualification review required
Aerospace / Defense Level 5 (Lab) with full documentation package; consult quality team before ordering

Traceability & Documentation

Traceability documentation is reviewed based on source and order requirements. Available documents may include:

  • Certificate of Conformance (CoC)
  • Test Reports and Inspection Results
  • Original Manufacturer Packaging Labels
  • Date Code and Lot Code Verification
  • Supply Chain Chain-of-Custody Records
  • RoHS / REACH Compliance Documentation
Request Quality Documents

Need our quality policy, supplier qualification summary, or specific inspection documentation?

quality@schontek.com

Returns & RMA

Return Merchandise Authorization (RMA) is handled on a case-by-case basis. General process:

  1. Customer submits RMA request with order number, part number, quantity and reason
  2. Schontek quality team reviews the request within 2 business days
  3. If approved, RMA number and return shipping instructions are provided
  4. Returned components are inspected upon receipt
  5. Credit, replacement or refund is processed based on inspection results

RMA terms are subject to the conditions in our Terms and Conditions and Shipping Policy.

Have Questions About Quality?

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