法的情報
配送ポリシー
最終更新：2026年6月
Schontek Electronicsは、香港および中国・深圳の倉庫から世界中に電子部品を出荷しています。主要な国際キャリアと提携し、迅速で信頼性の高い配送を実現しています。
1. 配送方法
| 方法 | キャリア | 輸送日数 | 最適な用途 |
|---|---|---|---|
| Express | DHL / FedEx / UPS | 2-5 business days | Urgent orders, small parcels |
| Air Freight | Various airlines | 5-10 business days | Medium orders, cost-effective |
| Sea Freight | Container / LCL | 15-35 business days | Large bulk orders |
2. 注文処理
- Orders confirmed and paid before 2:00 PM HKT are processed the same business day.
- Standard processing time: 1-2 business days for in-stock items.
- Items requiring sourcing may take 3-7 business days depending on availability.
3. 配送料
- Shipping costs are calculated based on weight, dimensions, destination, and chosen method.
- Free shipping is available for orders above $5,000 USD via Express within Asia and $10,000 USD worldwide.
- Customs duties, taxes, and import fees are the responsibility of the recipient unless DDP (Delivered Duty Paid) terms are agreed.
4. 包装
- All parts are shipped in ESD-safe packaging to protect sensitive components.
- Moisture-sensitive devices (MSD) are sealed with desiccant and humidity indicator cards per IPC/JEDEC J-STD-033.
- Original manufacturer packaging is preserved whenever possible.
5. 追跡
ご注文が発送されると、追跡番号がメールで送信されます。キャリアのウェブサイトで配送状況を追跡できます。
6. 配送に関する問題
- If your shipment arrives damaged, please document the damage with photos and notify us within 3 business days.
- Claims for lost shipments must be filed within 30 days of the ship date.
- The Company will assist with carrier claims but is not liable for carrier-caused damage or loss once risk has transferred.
7. 制限対象地域
米国（OFAC）、EU、または国連による包括的制裁の対象となる国または団体への出荷は行いません。詳細は当社の 輸出コンプライアンスポリシー をご覧ください。
8. お問い合わせ
配送に関するお問い合わせ： Sales@schontek.com